From Panic to Protection: How ForceNow Safeguarded a Small Business Against Cyber Threats


As a small business owner, it's easy to underestimate the potential impact of cyber-attacks, especially if you've never experienced one before. However, the story of one brave entrepreneur serves as a cautionary tale, highlighting the importance of taking proactive measures to protect your business from cyber threats. In this post, we explore how ForceNow, a trusted cybersecurity partner, helped a small business recover from devastating cyber-attacks and implement robust security measures to prevent future incidents.


The Initial Blow: A Costly Ransomware Attack


For this small business owner, the gravity of cyber-attacks became all too real when one of their accounting personnel fell victim to a ransomware attack. The aftermath was both financially and emotionally draining, with $4,000 spent on recovering ransomed folders. Despite the setback, the owner failed to take further precautions, relying solely on advising employees to be cautious when clicking on links.


A Second Strike: A Costly Compromised Email Account


Years later, the small business encountered another cyber-attack, this time through a compromised email account belonging to one of their salespeople. The cybercriminal exploited this access to deceive one of their largest customers into paying invoices to the criminal's account instead of the company's, resulting in a staggering loss of $215,000. Faced with the devastating consequences, the business sought the expertise of ForceNow.


The ForceNow Difference: Swift Response and Enhanced Protection


ForceNow's team of cybersecurity experts quickly sprang into action to mitigate the damage caused by the cyber-attack. They identified the root of the problem—an email account takeover—and implemented a comprehensive plan to clean up the situation. Through meticulous analysis, they discovered that the cybercriminal had established unauthorized rules on two salespeople's email accounts, allowing them to manipulate communications.


With ForceNow's guidance, the small business not only resolved the immediate crisis but also implemented essential security measures for the future. The introduction of MS Defender 2 and ongoing monitoring of their computers provided continuous threat detection and prevention. This collaborative effort bolstered the company's security posture and instilled a newfound confidence in their ability to combat cyber threats effectively.


Lessons Learned: The Importance of Proactive Cybersecurity Measures


This small business owner's experience serves as a powerful reminder that cyber threats can strike any company, regardless of its size or prior exposure. Their story underscores the necessity of taking cyber threats seriously and investing in the right security measures to safeguard your business.


ForceNow's proactive approach, fortified by military and enterprise-grade cybersecurity expertise, brings peace of mind to small businesses. By offering managed 24x7 services, ForceNow ensures that companies can focus on their core operations while having their cybersecurity needs effectively addressed.




The harrowing journey of this small business owner emphasizes the vital role of cybersecurity in protecting your business from potential devastation. ForceNow's intervention and ongoing support enabled the company to recover from cyber-attacks, fortify their defenses, and foster a culture of vigilance against emerging threats. As a small business owner, take the time to evaluate your cybersecurity measures and partner with experts like ForceNow to protect your business and its future.


Don't wait for a cyber-attack to strike—be proactive and secure your business today!


Remember, investing in cybersecurity is an investment in the longevity and success of your small business.



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